“Style and taste are all relative. It is not a question of whether or not someone has good taste. It is how something feels to the individual.”
First contact – within one week
First consultation – within 2 to 3 weeks after first contact
We will like to discuss the expectations between both parties, and any suggested ideas or themes will be appreciated as well to understand what the homeowners’ are looking for.
Within 2 to 3 weeks after the first consultation
There is no chargeable design fee.
Yes, we will be liaising with the homeowner for all design consultations and quotation-related queries, including managing the project.
We will be accompanying all homeowners for the shopping of lightings and accessories. However, this will not apply for the case of furniture and soft furnishings but we will be able to provide some advice via text.
1-year warranty from our company
We want to Thank Serene for all her time and hard work on our home!
It was a real test of patience seeing her design slowly coming to fruition, especially during a time of forced postponements and shortage of labour. Serene made the best of the timeline, budget and shared with us an engaging and exciting experience – to see an old, heavily used space, transformed.
We very much appreciate her patience and responsiveness to our input and endless questions. The answers didn’t come right away, and we value that she took the time to consider and lay feasible options for us.
A huge part of Serene’s work is also her resourcefulness and we were lucky to have her figure out things like finding the same marble tile to create a skirting that matches our 80s marble floor, getting a matte brass frame for our shower screen, etc. Having lived in our home for a few months now, we appreciate these even more and can’t imagine not having them!
Serene is meticulous, has experience with restrictions and foresight of pre-empting problems. This probably eliminated some costly complications we wouldn’t have identified on our own. The project was not without hiccups, sometimes tedious, sometimes frustration, because of so many overlapping elements in the renovation. However, eventually, all issues were overcome and resolved, all thanks to Serene’s guidance and eagerness to find solutions for us.
The handover period was quite hectic as we had to move in before everything was completed and checked. Many warn against paying the sum in full to IDs or contractors before everything is rectified. We also wish we had the opportunity to work with her original carpenter for finer workmanship, but time wasn’t on our side. Thankfully we never lacked any communication and in follow-up with sub-contractors for touch up, fixing faults, and even add-ons like cabinet shelving.
Thanks so much once again for lending us your eye for design, your attention to detail, bringing your thoughtfulness, patience, and professionalism, and treating our home project like it were your own!
I went through several Instagram posts of home decor and it was only Serene’s Instagram of her design and works that caught my eye. I love her style of designing and the details. From her pictures, I could see and feel her passion to her works. I contacted her immediately without even consulting other Interior Designers.
We both met Serene several times for discussion and my family was always comfortable with her. Serene listened to our needs and gave us expert advise. I am so glad that we trusted each other and the whole process of renovation went smoothly. Though there were minor flaws (nobody is perfect), she handled them immediately and were well taken care of. The end product was beyond our expectations. Both my girls were very pleased with their rooms and said “Mum, Serene knows what I wanted!”
We received good comments from my neighbours and relatives. My neighbours were surprised that the finished work of our small rooms did not look cramped with platform beds. My neighbours praised the workmanship and the professionalism of my interior designer and the contractors.
I really appreciate Serene for making my new house into a great and comfortable home. Well done and continue to keep up the passion of your works!
We would like to commend Serene Tan for her excellent dedication and service rendered to our home renovation.
What particularly impressed my husband and I was her selfless commitment to her work and unparalleled post-renovation service. It’s been 3 years since our first renovation and she never once failed to attend to our ad-hoc requests be it a simple paint job or fixing a loose water faucet etc.
She worked hard to meet all our demanding requests to ensure client satisfaction is achieved. Her passion for her work is thoroughly felt and we are glad to have engaged Serene to design and renovate our first humble adobe. It was also because of the trust we had in her that we decided to engage her for Phase 2 of renovation works after our tenant had shifted out.
I recall the first day we sat down planning how to revamp the house. The house was in a mess but despite it all, Serene was very detailed, fair, objective, practical, and creative in all her suggestions which brought us great comfort. We have interviewed so many ID but none could meet eye-to-eye with us. Serene is constantly mindful in disparity of opinions that could surface between a young couple and she not only acted as a mediator but she was able to find a common ground to fulfil both parties’ wants in an ideal house.
Serene possess the right people skill and professionalism which is critical in her role. The importance of listening to clients and executing flawlessly is a skill set not to be undermined and Serene has aced it.
Furthermore, the finishing of our renovation works far exceeded our expectations. The quality and design are worth commending – we event had many friends and family members singing praises of the interior design. Thank you for the good work done.
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