FAQs

The Process

Do the designers listed on The Happitat manage the entire house renovation? Can I only hire them for 3D design work only? icon-arrow-down

Yes, the designers listed on The Happitat manage the entire house renovation. You cannot hire them for 3D design work only.

 

How does The Happitat differ from traditional interior design companies? icon-arrow-down

In so many ways! The Happitat allows you to choose the individual designers and not just the firms. You are given the freedom to browse through our interior designers’ individual portfolios and read real homeowner reviews. This ensures that you will be confident and happy with the interior designer you pick. We handpicked our accomplished interior designers based on their strong design profiles and guarantee our interior designers have at least 5 years of experience. Meet up with the designer of your choice for a free consultation, no strings attached. We also offer an optional upgrade for you to get one 3D design from your chosen interior designer for just SGD$100 each, without any obligation to agree to a full contract. 

See more of the difference here.

Why should I browse through individual interior designers and choose who I want, versus an interior design firm that allocates their available interior designers to me? icon-arrow-down

We believe transparency is key when it comes to happy renovating. By providing you with our interior designers’ experience and portfolios, we give you the opportunity to select the right interior designer for you. This way, you avoid having inexperienced designers assigned to you, or mismatched with designers whose styles do not suit you. By taking the time to choose your own interior designer now, you save time from potentially being disappointed later in your renovation journey.

 

 

Are reviews about the interior designers real? icon-arrow-down

Yes. All our reviews are sourced from real homeowners that have first hand experience with our interior designers. We value our customers’ opinions and It’s important to us that you feel confident with the choice you make.

What happens after I have submitted my information to the selected designer? icon-arrow-down

Once you’ve submitted your information, the interior designer will contact you to meet and discuss your preferences and inspirations for your happy home. It usually takes up to 3 weeks for the designer to send you the quotation after your final discussion. Once you are happy with the quotation, you can book your designer through The Happitat to start your renovation process.

What are the differences between Free Consultation vs Upgrade with S$100? icon-arrow-down

We do offer an optional upgrade for you to get one 3D design from your chosen interior designers for just SGD$100 each. This is suitable for homeowners who prefer to see their dream home in visual, before committing. You will still be receiving the same perks as the free consultation, just with an additional 3D design at $100.

 

How long do I have to decide after receiving the quotation from the selected designers? icon-arrow-down

You should make a decision within the next 2 weeks to prevent your designer from being unavailable during your preferred renovation period.

Handpick Your Designer

How do you screen your interior designers? icon-arrow-down

Whether independent or attached to an interior design company, the interior designers must have a minimum of five years experience and positive homeowner reviews. In order to be listed on our site, we have also painstakingly hand picked these interior designers that have a strong design-centric portfolio.

What do I get from enquiring with the designer through The Happitat? icon-arrow-down

Besides a non-obligatory free consultation, you will also be covered with $50,000 deposit guarantee automatically when you connect via The Happitat. Be assured that the designers you chose are accurately represented by their portfolios and reviews.

Of course, if you decide to upgrade with $100, you will get all the benefits listed above along with a 3D design of your home, at a fraction of the market rate’s pricing. 

 

I’ve chosen my favourite interior designers, now what? icon-arrow-down

Once you’ve submitted your information, the interior designer will contact you to meet and discuss your preferences and inspirations for your happy home. It usually takes up to 3 weeks for the designer to send you the quotation after your final discussion. Once you are happy with the quotation, you can book your designer through The Happitat to start your renovation process.

What would happen if my designer had not reached out to me for a meetup? icon-arrow-down

Kindly reach out to us at help@thehappitat.com after 7 working days upon submitting information to your interior designer.

Do the designers listed on The Happitat manage the entire house renovation? Can I only hire them for 3D design work only? icon-arrow-down

Yes, the designers listed on The Happitat manage the entire house renovation. You cannot hire them for 3D design work only.

 

3D Designs Comparison

Do the designers listed on The Happitat manage the entire house renovation? Can I only hire them for 3D design work only? icon-arrow-down

Yes, the designers listed on The Happitat manage the entire house renovation. You cannot hire them for 3D design work only.

 

Is it compulsory to upgrade at $100 to get a 3D design? icon-arrow-down

No, definitely not. You can go for the free consultation option with any designer, no 3D design will be provided then.

How many 3D drawings do I get for $100? icon-arrow-down

You will receive one view of 3D design from the interior designer that you have chosen.

Can I meet a designer for a free consultation and return back to The Happitat to pay $100 for a 3D design? icon-arrow-down

No, the $100 upgrade option is only applicable to users that have not met with the designer before.

 

How will I be notified when my quotation is ready? icon-arrow-down

Once your quotation is ready, you’ll be notified by email and SMS by The Happitat.

What happens after I have submitted my information to the selected designer? icon-arrow-down

Once you’ve submitted your information, the interior designer will contact you to meet and discuss your preferences and inspirations for your happy home. It usually takes up to 3 weeks for the designer to send you the quotation after your final discussion. Once you are happy with the quotation, you can book your designer through The Happitat to start your renovation process.

How long do I have to decide after receiving the quotation from the selected designers? icon-arrow-down

You should make a decision within the next 2 weeks or risk them being booked on another project.

There are some designers that do not allow the upgrade for $100 option, what does this mean? icon-arrow-down

There are a small number of designers that only do free consultation based on their individual policy.It will be clearly indicated on their profile page before you shortlist them so that you can decide if you still like to proceed with shortlisting them.

 

Pay with Confidence

How would I be informed of the 10% payment amount after I have decided to engage the designer that I shortlisted? icon-arrow-down

Once the designer you have decided to engage uploads their quotation to our platform, we will inform you via email and SMS, on the amount of payment to make, based on 10% of the quotation submitted.

 

How do I make payment for the first 10% of my quotation? icon-arrow-down

Bank transfers can be made to The Happitat Pte Ltd for DBS Bank Ltd account number 0720407342.

Paynow is also accepted as a payment method. Please make payment via Paynow to our Paynow registered proxy, UEN 202110301E, or you may scan the QR code below via your iBanking application. 

Email help@thehappitat.com a screenshot of the successful payment transaction, along with your name and mobile number for us to verify your payment.

What payment methods do you accept for the first 10% deposit? icon-arrow-down

Currently we only accept bank transfers from local banks.

Why should I pay a 10% deposit to The Happitat, and the balance to the designer directly when I can pay all to the designer directly? icon-arrow-down

By paying The Happitat the first 10% deposit, we give you a peace of mind by assuring you the deposit is safe till the designer starts any renovation work for you. You will automatically be covered under the Deposit Guarantee where we protect you and ensure that you will get your first 10% deposit back if the designer goes insolvent. 

For the Deposit Guarantee, what is not covered? icon-arrow-down

1) When renovation works has started within 6 months after the first 10% deposit has been made

2) When the first 10% deposit was not paid through The Happitat

3) Termination or breach of Contract initiated by a homeowner

Refer to the full terms and conditions here.

Will I be covered for the balance 90%? icon-arrow-down

No, this Deposit Guarantee safeguard the 10% deposit that you paid through The Happitat, in case the designer does not start any renovation work and goes insolvent. Any payment directly to the designer will not be covered. 

 

Who should I pay the balance 90%, including any Variation Order amount of my renovation quotation to? icon-arrow-down

You should follow the milestone payment structure based on the quotation given by the designer and make payment directly to them.

What should I do if my designer has gone insolvent before the start of renovation works? icon-arrow-down

You would be covered under our Deposit Guarantee if you are within the Terms and Conditions to claim back your deposit. 

Kindly reach out to help@thehappitat.com for us to assist and advise you. 

 

Others

How long does the renovation take? icon-arrow-down

Depending on the complexity of your design, you should expect your new home to be ready in an estimate of 8-12 weeks. However, do confirm with your selected interior designer for a more accurate timeline. 

I only want to renovate part of my home, is that possible? icon-arrow-down

Unfortunately no, as we’re a full renovation project platform, we only satisfy entire home renovations.

Do you do commercial spaces? icon-arrow-down

Yes! Whether it’s a home renovation or a commercial space, our designers are happy to be with you on this journey.

I don’t live in Singapore, can I still use your services? icon-arrow-down

Unfortunately no. At this time The Happitat is only available to homeowners within Singapore.

Why The Happitat? icon-arrow-down

Our team believes that everyone deserves a beautiful home and we aim to make our service affordable, extraordinary, and personable. 

The Happitat allows you the freedom to browse through our interior designers’ individual portfolios and read real homeowner reviews. This ensures that you will be confident and happy with the interior designer you pick. We handpicked our accomplished interior designers based on their strong design profiles and guarantee our interior designers have at least 5 years of experience. 

Meet up with the designer of your choice for a free consultation, no strings attached. We also offer an optional upgrade for you to get one 3D design from your chosen interior designer for just SGD$100 each, without any obligation to agree to a full contract. 

See more of the difference here.

empty-user-icon

Thank you for submitting your information.